Contact Us 2017-04-05T11:01:24+00:00

Contact Us

Here’s how you contact us:

Local Offices

If you have anything you wish to speak with us about or report, please use whichever office is the most convenient to you.

Office Opening Hours

Our offices are open for you to visit:

Monday to Thursday: 9:00am to 4:30pm
Friday: 9:00am to 3:30pm

Head Office – Duns
Berwickshire Housing Association
55 Newtown Street
TD11 3AU

Telephone: 01361 884000
Fax: 01361 883404

Eyemouth Office*
Berwickshire Housing Association
38 Church Street
TD14 5DH

Telephone: 018907 50888
Fax: 018907 51051

* Please note this office will close for lunch between 12:30pm and 1:30pm daily


Reporting a Repair

Call our Repairs Hotline on 0800 652 8104 and speak to a dedicated technical assistant (during office hours) or with a repairs assistant at Hanover (outside office hours).

You can also report a repair by email

Other Contacts

Any problems with your gas fired heating system should be reported to Dalex System Ltd on 0800 038 5599.

If you smell gas in your home, phone Transco straight away for help and advice on 0800 111 999*

If you have a power cut call SP Energy Networks (regardless of who you get your bills from) free from a landline 0800 092 9290 or  0330 1010 400 from a mobile. Calls to the 0330 number will be included in your minutes bundle. You shouldn’t be charged extra.
* Calls to these numbers from a BT Landline are free. Call charges from mobile phones and other providers may vary.

Other Ways to Contact Us

We want to be as open and accessible as we can. If you have problem making contact with any of our people or services please let us know on 01361 884000 or email

BHA values your opinions and feedback and would love to hear from you. Whether it’s a positive comment on something we’ve done or you think we can do better, please tell us about it.

General Enquiries