About Us 
Reporting a Repair
There are two ways you can report a repair to us:
- If you are in a local office and want to report a repair just pick up the red phone located in the office and speak to one of our dedicated repairs assistants.
- To report a repair from home call our 24 hour Repairs Hotline on 0800 652 8104 you will be connected directly to one of our dedicated repairs assistants (during office hours) or with a repairs assistant at Border Care (outside office hours). Calls are free from BT landlines and public telephones, but call charges from mobile phones and other providers may vary.
If you experience any difficulties or have any questions, a Housing Assistant will still be on hand at each of our offices to offer you the help and advice you need
If you have any questions about our repairs service then please contact a member of our Technical Services Team on 01361 883115.
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